Not a smartphone recording or makeshift camera production — cinematic-style client testimonial video for premium Surabaya brands, with portable studio-grade lit set at MNC Rungkut/SIER offices or Pakuwon interview studio, multi-angle interview with 2-3 cameras, contextual storytelling broll (Gresik plant floors, RS dr. Soetomo corridors, ITS research labs, Tanggulangin leather workshops), 'warm urban brass' LUT color grading signature to Surabaya, and multi-format 16:9/9:16/1:1 export for web hero, Reels, and pitch decks. Packages from Rp 2,100,000, Fotofusi escrow held until the brand confirms satisfaction.
About Fotofusi Surabaya Cinematic Testimonial Video Service
Fotofusi Surabaya delivers a premium testimonial video production service designed for four Surabaya brand characters: (1) B2B MNC manufacturers in the Rungkut/SIER industrial belt and Gresik petrochemical zone that need customer story video for enterprise sales and procurement pitches, (2) healthcare providers such as RS dr. Soetomo and RS Premier Surabaya that need patient stories with strict privacy handling, (3) edtech and campuses with an alumni-student base from ITS, Unair, UK Petra, Ubaya, and Universitas Ciputra, and (4) Tanggulangin Sidoarjo UMKM with handmade leather customer stories that need a premium trust signal. The Fotofusi director team runs a 30–60 minute pre-interview with the subject first to mine a strong story arc, then shoots at the cinematic interview studios in Pakuwon/Gubeng/Tunjungan or on-location at the subject's workplace with a portable studio-grade lit set.
What distinguishes cinematic testimonial video from a regular testimonial recording is the narrative arc and the production value. Every video follows a structure: an opening hook introducing the subject (an MNC SIER CEO, an RS Soetomo specialist, an ITS alumnus from a specific cohort, or a third-generation Tanggulangin artisan), the problem faced before adopting your brand, the turning point when the solution was discovered, the transformation and measurable results, and a closing recommendation that feels natural. Every moment is backed by broll with Surabaya context — not generic stock footage. Audio is captured with calibrated lavalier mics, which is critical for noisy B2B locations such as Rungkut production floors or hospital corridors with heavy ambient sound. Color grading uses the Fotofusi Surabaya signature LUT 'warm urban brass' — a combination of inviting warm tone (suited to Southeast Asian skin tones under practical Indonesian office lighting) with industrial brass highlights that feel solid, lifting Surabaya's work-hard-and-real urban character.
For B2B clients at MNC Rungkut/SIER (Unilever, P&G, Sampoerna PMI affiliates, Maspion, Wings, Garudafood) and Gresik petrochemicals (Petrokimia Gresik, Semen Gresik/SIG, Wilmar), the Fotofusi team is familiar with on-location plant safety SOPs — helmet, safety shoes, fluorescent vest, and pre-shoot EHS coordination with the company. Official PT invoicing (VAT 11% + WHT 23) is compatible with the Coupa/Ariba/SAP/Oracle Fusion vendor management systems used by MNC procurement. For healthcare at RS dr. Soetomo and RS Premier Surabaya, the team already has a patient consent + de-identification + privacy handling protocol (blur face on request, alias names, masking of room numbers). For edtech and alumni from ITS-Unair-UK Petra, the team coordinates directly with campus PR offices to shoot in the heritage Dharmawangsa area (Unair A-B), Sukolilo (ITS), or Siwalankerto (UK Petra) without disrupting class schedules.
For Tanggulangin Sidoarjo UMKM with a handmade leather tradition since 1939, the cinematic testimonial format has proven effective in showcasing end-to-end customer stories: from a customer arriving at the workshop, placing a custom order for a bag/shoes/jacket, watching the third-generation artisan's handmade process, through to unboxing the finished product. Cinematic broll of leather grain close-ups, hand stitching, and embossing branding justifies Tanggulangin's premium positioning above mass-market e-commerce. Alternative interview studios are available in Pakuwon (modern urban feel for B2B SaaS), Gubeng (heritage academic feel for edtech-medical), or Tunjungan (1910 heritage colonial feel for legacy brands and generational storytelling). The Fotofusi escrow system ensures your payment is held in the Fotofusi account until the brand confirms satisfaction with the final result — never released directly to the team without a quality gate.
Three Fotofusi Surabaya studio partners with different characters: Pakuwon (modern urban CBD for B2B SaaS and tech startups), Gubeng (heritage academic strip near Unair and RS Soetomo for edtech and healthcare), Tunjungan (1910 heritage colonial for legacy brands and generational testimonials from Tanggulangin UMKM).
The team is ready to shoot at the subject's workplace: MNC SIER Rungkut production floors or Gresik plants with full safety SOPs, the clinical corridors of RS dr. Soetomo + RS Premier with patient consent protocols, the research labs and heritage corridors of ITS-Unair-UK Petra with campus PR clearance, or Tanggulangin leather workshops with the artisan team behind the subject as authentic visual context.
Fotofusi Surabaya's signature color grading — inviting warm tone for Southeast Asian skin tones under practical Indonesian office lighting, plus industrial brass highlights that lift Surabaya's work-hard-and-real character. Distinct from Jakarta's generic teal-orange or Jogja's warm-vintage heritage.
Each testimonial is edited per aspect ratio with re-framing and graphic repositioning: 16:9 for web hero and YouTube, 9:16 for Instagram Reels and TikTok with captions optimised inside the safe zone, 1:1 for IG feed and LinkedIn corporate share, plus 4:5 IG portrait from the Premium tier upward.
Packages & Pricing
Four packages based on testimonial count and production depth. All include studio-grade lit set, multi-angle interview, contextual cinematic broll, 'warm urban brass' LUT color grading, and curated music score. Pricing reflects tier-1 Surabaya (includes the 1.4× adjustment versus tier-2 cities such as Jogja).
1 cinematic testimonial for a Surabaya landing page
From
Rp 2.100.000
Best for: Tanggulangin UMKM brands / Surabaya creators / early-stage Pakuwon startups needing 1 cinematic testimonial for a landing page hero section or product sales page.
CHOOSE THISMost popular — 2 testimonials for a Surabaya case study
From
Rp 4.900.000
Best for: Surabaya service brands / mid-market Rungkut/Gresik B2B / ITS-Unair-UK Petra edtech / RS Premier needing 2 cinematic testimonials for a web case study page — typically a 'segment A client' + 'segment B client' format to cover different personas.
CHOOSE THIS4 testimonials for a full Surabaya web case study + ads
From
Rp 10.500.000
Best for: Premium Surabaya brands / B2B MNC manufacturers at Rungkut/SIER / Gresik petrochemicals / hospital group healthcare / large-campus edtech / scaling Tanggulangin fashion-leather brands needing a complete case study with 4 customer stories from various segments for web + Meta/Google ads + procurement pitch decks.
CHOOSE THISFull Surabaya brand story campaign — testimonials + documentary
From
Rp 19.600.000
Best for: Serious Surabaya brands launching a 'why us' campaign or premium positioning — needing 6–8 testimonials from different customer journeys plus 1 brand documentary of 5–8 minutes integrating all testimonials into a single narrative arc. Suited to national B2B MNCs with manufacturing bases in Rungkut/SIER or Gresik with multi-region customers, hospital groups with doctor + patient + residency-alumni testimonials, or Tanggulangin fashion-leather brands scaling to other cities.
CHOOSE THIS* Package prices reflect tier-1 Surabaya (1.4× multiplier versus tier-2 cities such as Jogja). For cross-island shoots (e.g. a Surabaya team for subjects in Lombok or Banjarmasin), crew transportation + lodging is at actual cost. For Bromo sunrise shoots as testimonial backdrop (founder POV scenic), add crew accommodation D-1 at Cemoro Lawang (4-hour drive from Suraboya city + 4WD jeep to Bromo). For cross-city shoots within Greater Surabaya (Sidoarjo Tanggulangin, Gresik petrochemicals, Bangkalan via Suramadu, Pasuruan Tretes-Prigen day-trip), transportation is included from Standard upward.
Not sure which package? Chat WA with Fotofusi team →
What You Get
Every package includes the standard deliverables below — ready for web, Meta/Google ads, procurement pitches, or LinkedIn corporate share.
Output 16:9 (web hero, YouTube, pitch deck), 1:1 (IG feed, LinkedIn corporate), 9:16 (TikTok, Reels, Stories). MP4 H.264 broadcast-quality, AAC 48kHz audio. Per-aspect re-framing and graphic repositioning.
The director team Zooms with the subject first (30–60 minutes) to mine the story. Without this, MNC B2B or hospital doctor testimonials stay flat — story-mining is what makes the story strong and natural on camera.
Three Surabaya studio partners (Pakuwon urban, Gubeng heritage academic, Tunjungan 1910 heritage colonial) plus an on-location team for MNC Rungkut/SIER, RS Soetomo-Premier, ITS-Unair-UK Petra campuses, or Tanggulangin workshops with a portable studio-grade lit set.
Not an auto-preset. The Fotofusi Surabaya signature LUT — inviting warm tone for Southeast Asian skin tones plus industrial brass highlights signature to Surabaya's work-hard-and-real character.
License-free or premium curated music (Artlist/Musicbed/Epidemic Sound commercial tier), synced to the emotional arc. Ambient sound design for depth (handling MNC production floor noise or hospital corridor sound).
Usable for web hero, sales pages, YouTube, IG, TikTok, LinkedIn corporate, Meta/Google ads, investor + MNC procurement pitch decks. Official PT NPWP + VAT 11% invoice compatible with Coupa/Ariba/SAP/Oracle Fusion.
Process
From concept to cinematic delivery, everything is coordinated by the Fotofusi Surabaya team via WhatsApp.
Message the Fotofusi Surabaya admin via WhatsApp. Discuss the testimonial purpose (web hero / procurement / LinkedIn corporate / IG Reels), target subject profile (MNC SIER CEO, hospital doctor, ITS alumnus, or Tanggulangin artisan), location (Pakuwon-Gubeng-Tunjungan studios or client workplace), and brand tone. We reply with matching packages + a draft story arc within 2 hours.
The Fotofusi quality team selects a Surabaya videographer + director who specialises in the subject's segment (B2B corporate for MNCs, healthcare for hospitals, academic for campuses, or artisan for Tanggulangin). Portfolios are sent for your review.
Confirmed? Transfer the 30% deposit to the Fotofusi escrow. The director team Zooms with the target subject for 30–60 minutes to mine the story. Result → script outline + framing arc + custom question prompts.
T-3 pre-light location scouting (Pakuwon-Gubeng-Tunjungan studios or MNC/hospital/campus workplaces). Permits coordination: Rungkut/SIER plant EHS for safety briefing, RS Soetomo-Premier PR for patient consent, ITS-Unair campus PR for heritage corridor access. Final payment due D-1.
The team arrives with a portable lit set + multi-cam + calibrated audio + safety kit (helmet/shoes/vest for plants). Natural interview guided by the director + contextual cinematic broll of the Surabaya workplace. 3 hours – 4 days depending on package.
Edit with emotional arc, 'warm urban brass' LUT color grading, and curated music score. Multi-format export 16:9/9:16/1:1 ready to upload. Delivery via Google Drive. Once the brand confirms satisfaction, the escrow releases.
Why Choose Fotofusi
Not a generic video vendor or a fragmented marketplace. The Fotofusi Surabaya team specialises in cinematic testimonials with a coverage ecosystem spanning 9 Greater Surabaya areas, from heritage CBD to the SIER-Gresik industrial belt.
Three Surabaya studio partners: Pakuwon (modern urban for B2B SaaS and tech startups), Gubeng (heritage academic for ITS-Unair edtech and RS Soetomo-Premier healthcare), Tunjungan (1910 heritage colonial for legacy brands and generational Tanggulangin UMKM).
The team is familiar with MNC plant safety SOPs: helmet, safety shoes, fluorescent vest, pre-shoot EHS coordination, and handling noisy production floors with boom mic + ambient recorder. Experienced shooting at Unilever, Wings, Garudafood, Petrokimia, and Semen Gresik.
For patient story testimonials at RS dr. Soetomo + RS Premier Surabaya, the team has a protocol: informed consent forms, de-identification options (blur face / alias names / masking of room numbers), DPJP (responsible attending doctor) coordination, and handling sensitive medical context without compromising privacy.
A campus PR network for shooting in the heritage corridors of Dharmawangsa A-B (Unair medical school), Sukolilo (ITS research labs), Mulyorejo C (Unair Campus C), Siwalankerto (UK Petra), and Tenggilis (Ubaya), without disrupting class schedules and with optimal morning/afternoon timing.
The Fotofusi Surabaya signature color grading — a combination of inviting warm tone (suited to Southeast Asian skin tones under practical Indonesian office lighting) with industrial brass highlights that lift Surabaya's work-hard-and-real character. Distinct from Jakarta's generic teal-orange or Jogja's warm-vintage heritage.
Official PT NPWP + VAT 11% invoicing compatible with the Coupa/Ariba/SAP/Oracle Fusion vendor management used by MNC SIER and Gresik petrochemical procurement. Net 14 (Premium) through Net 30 (Brand Story) terms negotiable for enterprise procurement.
Testimonials
Devina Saputra
Brand Manager FMCG MNC SIER · Rungkut, Surabaya · April 2026
“Our MNC-affiliate consumer goods brand at the Rungkut SIER industrial belt needed 4 customer story videos for a national trade marketing pitch. The Fotofusi Surabaya team arrived with full safety gear to shoot on our production floor, and ran a 60-minute pre-interview first with our East Surabaya wholesale customer — the story arc came out far stronger than expected. The color grading felt premium but stayed solidly industrial. The PT invoice passed our Coupa procurement on the first submission without any revision.”
FAQ
13 common questions from wedding photography clients in Jogja.
The difference is in three layers: (1) three cinematic interview studio options in Surabaya — Pakuwon modern urban for B2B SaaS, Gubeng heritage academic for edtech-medical, Tunjungan 1910 heritage colonial for legacy brands and Tanggulangin UMKM, (2) experienced safety SOPs for shooting at MNC Rungkut/SIER + Gresik petrochemicals with helmet-shoes-vest and EHS coordination, plus patient consent protocols for RS Soetomo-Premier, (3) the 'warm urban brass' signature LUT that distinguishes Surabaya from Jakarta's teal-orange or Jogja's warm-vintage, plus official PT NPWP + VAT 11% invoicing compatible with Coupa/Ariba/SAP/Oracle Fusion for MNC procurement.
Packages start at Rp 2.1M (Starter — 1 testimonial 60–90s, full cinematic production for a Tanggulangin UMKM landing page or a Pakuwon startup). The popular Standard package is Rp 4.9M (2 testimonials × 1 day shoot for a mid-market Surabaya B2B case study). Premium Rp 10.5M (4 testimonials × 2 day shoot + compilation reel for MNC SIER or hospital groups). The largest Brand Story package is Rp 19.6M (6–8 testimonials + a 5–8 minute brand documentary for enterprise MNC B2B or scaling Tanggulangin fashion-leather brands). Prices reflect tier-1 Surabaya (1.4× multiplier versus tier-2 cities).
Coverage of 9 Greater Surabaya (Gerbangkertosusila) areas: (1) Tunjungan-Embong Malang-Genteng heritage CBD, (2) Mayjen Sungkono-HR Muhammad luxury CBD, (3) Pakuwon City-Pakuwon Indah premium residential, (4) Wonokromo-Darmo-Diponegoro premium urban, (5) Gubeng-Dharmawangsa campus-hospital, (6) Sukolilo-Mulyosari-Pakuwon Timur ITS eastern campus, (7) Rungkut-SIER-Tenggilis industrial-campus, (8) North Surabaya-Kya-Kya-Tanjung Perak Chinatown old town, (9) Sidoarjo-Gresik-Bangkalan suburban districts including Tanggulangin leather + Gresik petrochemicals.
Very familiar. The team has experience shooting at Unilever Indonesia, Wings, Garudafood, Sampoerna PMI affiliates, Petrokimia Gresik, Semen Gresik (SIG), and Wilmar Nabati. Standard prep: safety helmet, standard safety shoes, fluorescent vest, pre-shoot EHS coordination at least T-3, on-site safety briefing before the shoot, and handling noisy production areas with boom mic + ambient recorder. For explosive-zone areas (Gresik petrochemicals), the team coordinates a special ATEX protocol with the plant manager.
A tight protocol: (1) informed consent form before the shoot with tiered options — full disclosure / blur face / alias names / masking of room number / voice modification, (2) DPJP (responsible attending doctor) coordination for approval, (3) shooting in rooms separated from other patient areas, (4) post-shoot review by the subject before publishing, (5) the right to withdraw at any time up to 30 days after publishing. We never publish a patient story without explicit consent and written approval.
Yes, and this is one of the strengths of Fotofusi Surabaya. A campus PR network grants access to the heritage corridors of Dharmawangsa A-B (Unair medicine, economics, law), Sukolilo (ITS research labs + iconic campus architecture), Mulyorejo C (Unair Campus C), Siwalankerto (UK Petra), Tenggilis (Ubaya), and Citraland Barat (Universitas Ciputra). Optimal timing: morning 07:30–09:00 (before class rush) or afternoon 16:00–17:30 (golden hour + quieter campus). PR permits take 5–7 working days before the shoot.
Three Fotofusi studio partners in Surabaya with distinct characters: (1) the Pakuwon studio — modern urban CBD feel for B2B SaaS, tech startups, and contemporary brands, with minimalist backdrops and full controlled lighting, (2) the Gubeng studio — heritage academic strip near Unair and RS Soetomo, suited to edtech, healthcare, and formal professionals, (3) the Tunjungan studio — 1910 heritage colonial feel for legacy brands, generational stories, and Tanggulangin UMKM that want to honour their handmade heritage since 1939. The team helps you pick the studio to match your brand positioning.
Highly recommended — a Tanggulangin workshop with third-generation handmade artisans is the most authentic visual context for a handmade leather brand. The Fotofusi team shoots at the workshop with this setup: customer in the foreground sitting for the interview while a handmade artisan is actively working in the background as layered context, broll close-ups of leather grain + hand stitching + embossing branding, plus a cinematic transit shot from the entrance to the Tanggulangin UMKM hub (a tradition since 1939) for the opening hook. Transportation from Surabaya city to Tanggulangin Sidoarjo is included from the Standard package upward.
Starter package: transportation included within Surabaya city. Standard package and above: transportation included for Greater Surabaya including Sidoarjo (Tanggulangin, Juanda area), Gresik (Petrokimia, Semen Gresik, Wilmar), and Bangkalan Madura via Suramadu. For Bromo sunrise shoots (4-hour drive + D-1 stay at Cemoro Lawang + 4WD jeep), Pacet/Trawas/Tretes Pasuruan day-trips, or cross-island work from Surabaya, crew accommodation + transportation are at actual cost.
It's the Fotofusi Surabaya signature color grading look-up table (LUT) that sets it apart from the generic look. Its characteristics: (1) inviting warm tone — not flat documentary or cool corporate, suited to Southeast Asian skin tones under practical Indonesian office lighting, (2) industrial brass highlights — a thin yellow-gold accent in the highlights that feels solid industrial work-hard, lifting Surabaya's real, no-nonsense urban character, (3) shadows that retain texture (not crushed black) — depth for plant workplaces or hospital corridor contexts. Distinct from Jakarta's generic cinematic teal-orange or Jogja's soft warm-vintage heritage.
All packages include multi-format export: 16:9 (web hero, YouTube, pitch deck), 9:16 (Instagram Reels, TikTok, Stories with captions optimised inside the safe zone), 1:1 (IG feed, LinkedIn corporate share). The Premium and Brand Story packages add 4:5 (IG portrait optimal for feed engagement). Each aspect ratio is re-framed and graphically repositioned — not a simple crop, so the composition stays optimal in every format.
The Tunjungan 1910 heritage colonial studio and our partners in Kya-Kya Kembang Jepun Chinatown have backdrops suited to Chinese-Surabayan family testimonials — formal traditional feel with heritage Chinatown ornaments. The Fotofusi Surabaya team also has Mandarin-fluent crew to communicate with Hokkien-speaking extended families, and is familiar with Chinese Sangjit-Teapai etiquette if the testimonial is in a Chinese-Surabayan wedding context.
Official PT invoicing (NPWP + VAT 11% + WHT 23 compliant) is available for all Standard packages and above. The invoice format is compatible with the Coupa, Ariba, SAP, and Oracle Fusion vendor management systems used by MNC procurement. Payment terms: Net 14 for the Premium package, Net 30 negotiable for the enterprise Brand Story package. For new vendor onboarding, the team helps fill out the procurement questionnaire (legal, tax, compliance, EHS) and provides supporting documentation (NPWP, SIUP, articles of incorporation, BPJS Ketenagakerjaan crew).
Service Areas
The Fotofusi Surabaya team network spans 9 Greater Surabaya areas — from Tunjungan's heritage CBD to the Rungkut SIER industrial belt and Gresik petrochemicals. On-location at client workplaces or at the Pakuwon-Gubeng-Tunjungan cinematic interview studios.
Hotel Majapahit (1910 heritage colonial), Jl Tunjungan (retro strip), Tunjungan Plaza, Sheraton Surabaya, Pullman Surabaya City Centre, DoubleTree by Hilton Surabaya, Bumi Surabaya City Resort, Grand Mercure Surabaya City, heritage Pasar Genteng — Tunjungan studio for legacy brands & generational stories
Shangri-La Surabaya (1,500-pax ballroom), Wyndham Surabaya, Vasa Hotel, Java Paragon, Ciputra World + Convention, Lenmarc Mall — luxury CBD for mid-to-upper B2B testimonials and MNC founders
JW Marriott Hotel Surabaya, Pakuwon Mall, Pakuwon Imperial Ballroom, Danau Pakuwon (scenic urban broll), Universitas Ciputra (UC), Hi-Tech Mall, Marvell City — Pakuwon studio for B2B SaaS & tech startups
Mercure Surabaya Manyar, Singgasana Hotel, Hotel Bisanta Bidakara, Marvell City Ballroom, Jl Raya Darmo heritage residential, Taman Bungkul — premium urban for family-based brands
Hotel Santika Premiere Gubeng, Grand Mercure Surabaya City, Unair Dharmawangsa Campus A-B (medicine, economics, law), Unair Campus C Mulyorejo, RS dr. Soetomo (Eastern Indonesia referral hospital), Pasar Pucang Anom — Gubeng studio for edtech-healthcare
ITS Sukolilo Campus (research labs + heritage strip), PENS, Universitas Hang Tuah, Kenjeran Beach + Sanggar Agung Temple sunset, Atlantis Land — ITS alumni and engineering edtech testimonials
Surabaya Industrial Estate Rungkut (SIER — Indonesia's MNC manufacturing hub: Unilever, Sampoerna PMI affiliates, Wings, Garudafood), Universitas Surabaya (Ubaya), UK Petra Siwalankerto, Sentra UMKM Rungkut — corporate MNC B2B testimonials + Ubaya-UK Petra alumni
Kya-Kya Kembang Jepun Chinatown (Chinese-Surabayan family testimonials), Pasar Atom (textile wholesale + Chinese import), House of Sampoerna (heritage colonial museum), Tugu Pahlawan, Jembatan Merah, Tanjung Perak Port, Sanggar Agung Temple Kenjeran, Cheng Hoo Mosque
Tanggulangin Sidoarjo (handmade leather UMKM hub since 1939 — third-generation workshops), Gresik industrial zone (Petrokimia, Semen Gresik/SIG, Wilmar Nabati), Juanda Airport (30-minute pickup), Suramadu Bridge + Bangkalan Madura, Pacet-Trawas 1.5-hour day-trip
Explore More
Beyond this service, the Fotofusi team is ready to handle various other photography & video needs — all by verified local crew.
